Guidance for families and people arranging care

How to Choose a Baby or Child Caregiver

A strong child-care match combines age-relevant experience, calm communication, safety habits and respect for the family's routine.

01

Age-relevant experience

Newborn, infant, preschool and school-age routines differ. Ask for practical examples from the relevant age group.

02

Daily routine

Share sleep, feeding, school, play, screen, homework, outdoor and collection rules in writing.

03

Safety approach

Clarify emergency contacts, allergies, medicine rules, home safety and authorised collection. Health decisions remain with the family and health professionals.

04

Duty boundaries

Child-related tidying, meals and laundry should be separated from general domestic duties.

05

Live-in or daytime

For live-in work clarify privacy, nights and time off; for daytime work clarify travel, overtime and handover times.

06

Interview prompts

Ask how the candidate handled distress, food refusal, sibling conflict, screen requests and emergencies.

Request a caregiver

Age-relevant experience, routine, safety, duties and interview questions for families seeking a nanny or child caregiver.

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